Frequently Asked Questions

For those who are not familiar with it, a powdered peanut butter tends to create questions. Hopefully, this section will provide answers about Bell Plantation products, where to find them and how to purchase them.

Customer Support

Can I place my order by phone?

Absolutely. Our phone number is 1-229-387-7238. You can also live chat with our customer representatives at Customer Support.

Do you have a Customer Support phone number?

Please contact Customer Support at 1-229-387-7238, or click on the Live Chat icon to communicate with us online.

Products

Are there preservatives in Bell Plantation products?

No artificial sweeteners or preservatives are added to our PB2 Powdered Peanut Butter, Chocolate PB2, or Extra Virgin Roasted Peanut Oil.

Can I buy your products in a store?

Bell Plantation products can be found in at least 360 retail sites nationwide. Click Here to find a store near you.

Can I premix PB2?

We do not recommend premixing PB2. If you do premix, only premix what you will use within 48 hours and be sure to store it covered in the refrigerator.

Do I have to refrigerate my PB2?

Only if it has been premixed. Otherwise store it with the lid firmly sealed in a cool, dry place.

How do I find out how many calories, fat grams, sugars, etc., are in your products?

We have the recently updated nutritional guides posted for all of our products in the Nutrition section.

How do I find recipes for your products?

We have a Recipes section on this website to help you find new and creative ways to use your Bell Plantation products.

Can I submit recipes for your products?

If you have developed a recipe you’re particularly proud of, please submit it to us so we can include it on the site for others to enjoy. Simple or complex, it doesn’t matter as long as it tastes great!

How many cups of PB2 can be made from one 6.5 oz. jar of PB2?

One jar of PB2 and about 1 1/3 cups water will give you about 1 3/4 cups PB2. If PB2 is mixed to a stiffer consistency, the yield is about 1 1/2 cups.

Is PB2 kosher?

All of our products have been certified as kosher food products by the Orthodox Union in December 2007. Visit www.OUKosher.org for more information.

Is there a sugar-free or no-salt version of PB2?

Both a sugar-free and no-salt version of the PB2 have been requested by a few customers. To date, the demand has not been significant enough to warrant us setting up a new production line for this product. This does not mean that we are not seriously considering it in the future. It is still worth mentioning that even though PB2 contains sugar and salt, the amounts are small compared to most marketed food items and were only added to enhance flavor.

What are the ingredients of PB2?

PB2 Powdered Peanut Butter includes: Roasted peanuts, salt and sugar (NO preservatives or artificial sweeteners).

What is the shelf life of PB2?

Unopened, your PB2 is good for 10 to 12 months. Once opened, please consume within 4-6 months and store in a cool, dry place.

Order Questions

How long does it take to receive an order?

All orders are shipped UPS ground within 48 to 72 hours. Most customers receive their order within 3 to 5 business days, although there are exceptions depending on the destination and UPS.

How will I know when my order ships?

After your order information and payment information is processed, you will receive an email with your UPS package tracking number when we have it ready for shipping. This number applies only to those orders shipped via UPS.

If your order was shipped by the U.S. Postal Service, you will get an email letting you know when it was picked up from our warehouse. The U.S. Postal Service also averages about 3-5 business days, except around major holidays.

If I choose to pay by check, where do I mail my payment?

Please send your check or money order, along with a copy of your invoice to:
Bell Plantation, Inc.
P.O. Box 943

Tifton, GA 31793

I received my order but it is wrong. What should I do?

Please contact us immediately via our customer support system or by calling a customer service representative at 1-229-387-7238. We will research your order and get it straightened out for you as quickly as possible.